I just noticed my last post was LAST YEAR, so I thought it was time to get back on the bandwagon.
We opened both Victoria Park East and Valley this year on April 11, so an average opening date. Course conditions are, what I would term, as a "standard spring" - minimal winter damage, otherwise healthy turf. So that's good news.
We hired an experienced food manager this year to look after the food & beverage controls for both golf courses, as well as manage the Golfers Lounge at the East. Derek Wright comes to us with a solid restaurant and resort background. This is a big job, and takes a load off my plate. I will work closely with Derek, to ease him in to the vagaries of the golf business, and I will also concentrate more on marketing our golf courses.
Now a week-and-a-half into the season, I'm very pleased to see the number of returning members to the East and Valley, as well as the up-tick in Junior players at the Valley. Also, our FlexPass discount program, introduced last year, is a hot seller!
What else is new this year? We're considering using the larger golf hole (8-inch diameter), occasionally, on 9 holes at the Valley: this may help with speed of play for beginner golfers, as well as add a bit of fun to the game. Other golf courses in the region have tried this, comments have generally been positive. More on this later!
Another big plus is the number of returning staff. We're very proud of our teams here, and we continue to instill the importance of great customer service among our staff.
Comments from our customers are always welcome; it's great to hear positive comments, but I always understand that problems will come up and need to be addressed. Contact me any time: firstname.lastname@example.org
Long-time members Ted and Randy practicing for Opening Day, April 11 2015